Hours:
Starr Studios is open Monday through Friday 9am to 5pm, weekends are spent with family and friends.
Turnaround Time:
Because every hand painted project is individually crafted and to allow for enough drying time with our paints, our hand painted projects require a minimum of two weeks from estimate approval to shipping date. Please allow approximately 2 weeks for all cut vinyl, digital and decorative window film projects as well. Dimensional signage projects can take considerably longer depending on materials used and complexity of design.
Some projects may require more time depending on the complexity and size. Please allow for this in your project scheduling.
Pricing:
All of our consulting and design services are billed by the hour and signage projects are quoted by project.
Payment:
Starr Studios requires a 50% deposit on all signage projects totaling more than $500 prior to production. Projects totaling less than $500 require prepayment in full. Balance is due on all projects upon completion of project, prior to shipping, as described within the project specifications.
Shipping:
Packaging and shipping are extra. Printed media shipped directly from our printers will have shipping costs included in our project estimate.
Permits:
All signage permits are the responsibility of the customer.
Warranties:
Starr Studios does hereby warrant and guarantee all labor and material incorporated into the project by Starr Studios and its subcontractors. Starr Studios guarantees all contracted items purchased to be free from defects in material and workmanship for a period of one year from the date of substantial completion.
Starr Studios will repair or replace, to the satisfaction of the Owner, any and all work which may prove to be defective within warranty period.
This Warranty-Guarantee is limited to defects in workmanship and materials for the period stated above and does not include defects and deterioration due to normal wear and tear, abuse, neglect or lack of maintenance. This warranty is void upon modification of any project after completion by Starr Studios.
